Essential Transportation

The Essential Transportation Service is available to residents of all ages in Sutton and Abercorn.

This service is designed to support individuals experiencing a temporary or ongoing situation of vulnerability, such as aging, social isolation, recurring medical treatments, recovery from illness or surgery, or financial or social hardship, by providing transportation to essential appointments when transportation would otherwise be a barrier.

The service is available for the following types of appointments :

  • medical ;
  • psychosocial ;
  • legal.

Each beneficiary is accompanied by a volunteer who provides not only transportation, but also a caring, compassionate, and reassuring presence throughout the journey and, if desired, during the appointment.

For many people, this support makes a real difference during times that can sometimes be stressful or challenging.

Submit a transportation request

Service cost

A contribution of $0.54/km is requested to help cover some of the costs associated with the volunteer’s use of their vehicle, including fuel and maintenance.

Payment methods

Beneficiaries must :

  • have the exact cash amount with them in the vehicle ;
    or
  • have a cheque available at the time of transportation.

Beneficiaries must also have a debit or credit card with them to pay for parking fees when required.

Parking

A 50% reimbursement of parking fees may be available for appointments at regional hospitals when parking exceeds two hours.

Bénévoles transport (1)

The service in a video capsule

Submit a transportation request

You can request the service directly online using our form :

Submit a transportation request

Would you prefer to speak with someone?

Contact us at 450-538-1919.

Q&A

Who can use this service?

This service is available to all residents of Sutton and Abercorn, regardless of age, who are experiencing a temporary or ongoing situation of vulnerability.

What is considered a situation of vulnerability?
Is this service available to people of all ages?
Is the service available for all types of appointments?
What is the maximum travel distance?
Is the service available on weekends?
How far in advance do I need to book?
What payment methods are accepted?
Can someone accompany me?
What if I have special needs?
What should I do if my appointment is cancelled?
What if I can't afford to pay?

Become a Volunteer

The success of this service relies on the involvement of dedicated volunteers in our community.

Would you like to give some of your time and make a meaningful contribution to the well-being of people in our community?

Learn how you can get involved by visiting our Volunteering page.