POSITION TITLE : Community Outreach Worker for Seniors
IMMEDIATE SUPERVISOR : Directors
WORKPLACE ADDRESS
CAB Sutton
7 Maple St.
Sutton, Québec
J0E 2K0
POSITION SUMMARY
Under the authority of the Director, the Community Outreach Worker:
- Identifies seniors in Sutton and Abercorn who are vulnerable or at risk of becoming fragile.
- Plans and carries out various awareness-raising and educational activities in the community..
MAIN RESPONSIBILITIES
- Responsible for interventions and follow-up with people reached.
- Responsible for social involvement in the community
TASKS
RESPONSIBLE FOR INTERVENTIONS AND FOLLOW-UP WITH PEOPLE REACHED
- Provide a listening and referral service in the community, by telephone, e-mail and social networks.
- Canvass French- and English-speaking clients, particularly those who are vulnerable or isolated.
- Enable seniors in vulnerable or at-risk situations to connect with caregivers in the public places they frequent.
- Promote their connection or reconnection with relevant community resources.
- Refer the request if it does not correspond to the organization’s mandate.
- Defuse a crisis situation, if necessary.
- Accompany seniors in their search for solutions to problems encountered.
- Hold individual and group meetings, as needed.
- Develop follow-up plans and ensure objectives are met.
- Participate in setting up new activities and services.
- Participate in the development of new intervention tools. Participate in relevant training.
RESPONSIBLE FOR SOCIAL IMPLICATIONS IN THE WORKPLACE (As needed and in collaboration with Management)
- Participate in organizing and carrying out promotional, awareness and educational activities in the community.
- Collaborate and develop partnerships with local stakeholders to promote united action.
- Develop partnerships with local organizations, resources and institutions.
- Be on the lookout for community resources, in order to leverage existing services..
ADMINISTRATIVE FOLLOW-UP AND TEAM LIFE
- Participate in committees and attend relevant meetings to the position.
- Keep statistics, write reports and prepare files:
- Design monitoring tools and record relevant information.
- Maintain statistical data and prepare monthly accountability and activity reports for management and to meet donor requirements.
- Ensure that computerized files are securely filed and backed up.
- Answer the telephone, keep a record of calls and forward messages to the appropriate people.
- Provide support for fundraising and solicitation campaigns, as needed.
- Carry out communications related to the position’s mandate (social networks, newsletter, etc.).
- Participate in the implementation of the CAB Sutton action plan in collaboration with Management.
- Participate in team meetings.
- Collaborate with others on collective tasks.
- Any other related tasks as requested by Management.
REQUIRED QUALIFICATIONS
- Education:
- DEC in social work, special education or any other combination of relevant training and experience.
- Experience:
- One to two years in helping relationships or other relevant experience.
- Crisis intervention would be an asset.
- Working with seniors.
- Knowledge of:
- The community movement and how it operates.
- The community and the issues faced by the people we work with.
- Fluency in spoken and written French and English
- Proficiency in office automation tools (Office suite) and knowledge of the Internet (social networks, Google tools).
- Personal qualities:
- Versatility and flexibility.
- Autonomy and responsibility.
- Strong sense of planning and organization.
- Ability to analyze and synthesize.
- Keen interest in working with seniors.
- Open-mindedness, ability to listen and caring attitude.
- Discretion and respect for confidentiality.
- Ability to work as part of a team.
CONDITIONS
- Job Type:
- Classe 5